COMMUNITIESBUILD A HOMEQUICK MOVE-INABOUT USCONTACT
 




Customer Care

Adams & Marshall Homes is dedicated to making sure that your experience is the best around.  Below is a web-version of our warranty book for reference.  If you are under warranty (1 year) and have an emergency, please call the emergency line (317) 844-8494. For your 1 year Warranty Service please click here.

Please consult your warranty booklet for the most accurate information for your home when it was built.  Adams & Marshall Homes reserves the right to change this information at any time without notification.  The warranty information listed on these web pages is for general reference, and not to be used as a binding contract in any way, shape or form.


View Warranty Book


Definition of an Emergency

Definition of an emergency is a plumbing leak, roof leak, gas leak, no heat, no A/C (but only if you have health problems or elderly).

 

 

Ø       Plumbing Leak:  Shut the water off either under the sink that is leaking or at the toilet that is leaking, or shut the main off, put a container under the sink to eliminate damage to the cabinet.  Call the plumber on your subcontractor list; also let them know how long the leak has been present.

 

Ø      Roof Leak:  Call the roofer, protect all personal property by moving it or cover with plastic.  If it is raining, the roofer cannot get on the roof at that time, but they will return to make the repairs.  Please contact Adams & Marshall Homes if you have drywall damage.

 

Ø     Gas Leak:  Contact the Gas Company, Adams & Marshall Homes and the appropriate plumber that is on your subcontract list and leave the house.

 

Ø   No Heat:  Check the breaker box, check the thermostat to make sure it is set properly, check the power switch on the furnace, make sure that the gas valve at the furnace is set on open (red knob), check the filter, make sure the blower is on properly.  Call the HVAC company on your vendor list.

 

Ø       No Air Conditioning (A/C):  Check the breaker box; check the thermostat for proper setting.  Call the HVAC company on your vendor list.

 

Ø       If any of the above should occur after hours, please call Adams & Marshall Homes Emergency Hotline at 1.888.345.7403; otherwise, during regular business hours (8 am to 5:00 pm) Monday-Friday, contact our Service/Warranty Dept. at 317.844.8494 ext. 3009.